Activation and Account
To have a free trial, you need a Wondershare ID to log in. With Wondershare ID, you’re allowed to use other Wondershare products, such as PDFelement, Filmora, Dr.Fone and more.
If you have had Wondershare ID before, you can log in to Document Cloud directly using your Wondershare ID following step 4.
If you’re a new Wondershare user, you’ll have to create a Wondershare ID before you start a creative trip with us.
Step 1: Click the “FREE TRIAL” button on the top right corner and jump to the login page.
Step 2: Click “Create account” and then create a new Wondershare ID filling in everything needed.
Step 3: Your email will receive a confirmation notification with 6-digits code. Verify the code and your Wondershare ID will be activated successfully!
Step 4: Back to the login page and log in with your Wondershare ID.
Once you purchase Document Cloud and activate your Wondershare ID, usually, your authority will be automatically refreshed by our background.
But if your account is still showing as a trial version or ask you to purchase again, you can follow the steps below one by one:
Step 1: Press F5 shortcut to Refresh the Document Cloud page, then navigate to the “Document” menu and click the “Your Documents” tab to check if the capacity of cloud storage is 100GB.
Step 2: If the capacity is still 1GB of trial version, please navigate to your avatar on the top right corner and click the “Plan” icon under the drop-down menu.
Step 3: In Wondershare Account Center, you can confirm your valid individual or team plan. If you have the plan of Wondershare Document Cloud definitely, please go back to Document Cloud page, then sign out your Wondershare ID and sign in again.
Step 4: If it still shows a free trial after you confirm all the solutions above, please feel free to visit our support center to submit a support ticket request with our support team. They will continue to help you troubleshoot this issue with all of their efforts.
You can go to Wondershare account page directly and fill in your Wondershare ID, then click the “Next” button and you’ll see “Forget your password?”. Finally, follow the steps to retrieve your password.
If you received the registration code or serial number from third parties or our sales team and need to activate Wondershare Document Cloud, you need to redeem the license in your Wondershare ID Account first. Wondershare ID Account is an account used to activate Wondershare Document Cloud and manage your orders and licenses. Please follow the steps below:
Step 1: If you do not have a Wondershare ID account yet, please Create Account first.
Step 2: After creating an account or if you already have an account, you can log in your Wondershare ID account.
Step 3: Find the "Redeem" tab and choose "Registration code" or "Serial Number", then input your code or number to redeem it. After receiving "Success" notice, you can refresh your page and your license will be showed in "Plans".
Step 4: After redeeming your license, you can access Wondershare Document Cloud and log in with your Wondershare ID account to start. If Document Cloud is already opened on your device, please log out your account and then wait 1 minute to re-sign in again.
Pre-sales and Purchase
The trial version of Document Cloud includes all the features as the paid version, except the capacity of cloud storage and the number of sending documents for signature.
For free trial, you will only have 1GB cloud storage to save your documents to Document Cloud. As for electronic signature, you can only send 5 documents in a lifetime.
For full-featured Document Cloud, you will get a super large capacity of 100GB cloud storage and have no limit on sending documents.
1. Individual Plan is created for individual users only.
2. Team Plan serves company/business/enterprise that needs to manage multiple users and take control of the team.
3. Team Plan includes all the features of Individual Plan. Plus, Team Plan has some advanced features including team management, team administrator center, team template sharing and team analytics and reporting, which helps team manage multiple users well and has dedicated technical support.
Cloud Storage Services
Method 1: navigate to Document Cloud homepage, then click the “Upload Files” button to select documents from your local storage.
Method 2: Jump to the “Document” menu and navigate the “Your Document” tab. You’ll find the same “Upload Files” button.
Of course, you can move to the “Your Documents” tab under the “Document” menu. You’ll find the capacity data besides the “Upload Files” button.
Note: the sending documents for signature doesn’t take up the cloud storage space.
After your license expires. your cloud storage files will only be accessible for 15 more days. Please back them up to your local storage and delete them from your account. Otherwise, any cloud storage over 1 GB will be deleted from your account, and you will be reverted to the free trial version after 15 days.
Note: your electronic signature files won't be affected.
Every user in the team will get independent 100GB cloud storage only.
Electronic signature is usually applied to signing legally binding documents including:
- Confidentiality agreements and employee on-boarding contract.
- Business contracts, invoices, and approval proposals.
- Rental and housing lease agreements.
- Tax documents, bank forms, and insurance paperwork.
- School forms, permission slips, liability waivers, financial documents, and parental consent.
Yes, you can create and send documents for electronic signature if you register a Wondershare ID. New users are allowed to free trial Sign feature 5 times, including Bulk Send, Request Signatures and Template.
After 5 times, you need to purchase a license and then you’ll have no limit on sending documents for electronic signature.
Of course, the team owner can set up multiple administrators to assist. But administrators only have permission to add or delete team members, they can’t view the files of team members.
Sure, the team owner has permission to access all the team data related to signature, including “Completed”, “Waiting for me” and more.
Only team owner enables to share templates with team members.
Step 1: create a template you want to share under the “Sign” menu.
Step 2: navigate to “Document” menu and click the “Template” tab.
Step 3: click the ellipsis behind the template to share and select “Share with Users” in the drop-down menu.
Step 4: select the team members and share the template.